AI & IoT / OUR FLAGSHIP CAPABILITY

Intelligence.
Put to work.

Automate repetitive work, connect company knowledge and create media with purpose. Explore AI and IoT solutions designed around your processes, people and approved systems.

Talk to Xencei

Illustrative AI workflow dashboard linking tasks and information

01 / AI business automation

01 / CAPABILITY

AI business automation

Connect repetitive business processes into reliable, supervised workflows.

When staff copy information between inboxes, spreadsheets and business tools, approvals slow down and tasks fall through the gaps.

Explore deliverables & applications

What we can deliver

Business process automation
Workflow automation
Intelligent document processing
Data extraction
Automated approvals
Automated reporting
AI-assisted administration
Email automation
CRM automation
ERP workflow integration
Task routing
Automated notifications
Staff productivity automation
Repetitive-process automation

Typical applications

Route incoming requests, extract invoice information, prepare reports and trigger reminders without repeatedly re-entering the same data.

Useful for

Finance, retail, logistics, professional services and NGOs.

Example workflow

01Request received
02Extract and validate data
03Apply approval rules
04Update approved systems
05Notify the team
06Record the outcome

Business benefits

Reduce manual handoffs, improve consistency and make outstanding work visible. Exceptions stay with the people authorised to resolve them.

Integration possibilities

We can design connections to email, CRM, ERP, calendars, databases and APIs, subject to access, compatibility and approval.

Discuss this service

Illustrative workplace with a person using a digital assistant

02 / AI agents

02 / CAPABILITY

AI agents

Task-focused assistants that work with approved company information and tools.

A generic chat interface cannot complete business work unless it understands the task, has the right information and knows when to hand over.

Explore deliverables & applications

What we can deliver

Customer service agents
Sales agents
Lead qualification agents
Research agents
Administrative agents
HR assistants
Procurement assistants
Knowledge assistants
Internal company copilots
Executive assistants
Scheduling agents
Reporting agents
Multi-agent workflows

Typical applications

An internal assistant can retrieve an SOP, draft a response and prepare a task for approval; coordinated agents can research, check and assemble a report.

Useful for

Professional services, education, financial services, retail and operations teams.

Example workflow

01User sets a task
02Retrieve approved knowledge
03Plan permitted actions
04Request approval where needed
05Complete and log
06Escalate exceptions

Business benefits

Free staff to focus on judgement and relationships while keeping responsibilities, permissions and review points explicit.

Integration possibilities

Agents can connect to approved knowledge bases, CRMs, calendars, documents and business applications using controlled APIs.

Discuss this service

03 / Conversational AI

03 / CAPABILITY

Conversational AI

Useful conversations across websites, messaging and internal support channels.

Repeated questions consume staff time, while customers lose patience when answers depend on someone finding the right document.

Explore deliverables & applications

What we can deliver

Website chatbots
WhatsApp automation
Customer support bots
Internal knowledge bots
FAQ assistants
Sales assistants
Appointment-booking assistants
Multilingual assistants
AI-assisted help desks

Typical applications

Answer service questions from an approved knowledge base, collect enquiry details and offer a clear human handover when an answer is unavailable.

Useful for

Hospitality, healthcare administration, education, retail and property services.

Example workflow

01Message arrives
02Identify the enquiry
03Retrieve an approved answer
04Collect required details
05Book or route
06Hand over when needed

Business benefits

Provide more consistent answers and structured enquiries across channels, with a clear boundary between supported information and uncertainty.

Integration possibilities

Solutions can be designed for websites, WhatsApp business services, email, CRM, databases, calendars and existing business software.

Discuss this service

Microphone and waveform in a voice production studio

04 / AI voice & telephone automation

04 / CAPABILITY

AI voice & telephone automation

Voice interfaces for telephone enquiries and routine spoken interactions.

Busy reception and service teams spend time repeating basic information, confirming appointments and transcribing calls.

Explore deliverables & applications

What we can deliver

AI voice agents
Automated inbound calls
Automated outbound calls
Appointment confirmation
Customer enquiries
Lead qualification
Help-desk triage
Voice surveys
Call summaries
Voice-to-text
Text-to-speech
Multilingual voice applications

Typical applications

Build an appointment-confirmation flow that records a response, routes a rescheduling request and gives staff a concise call summary.

Useful for

Healthcare administration, hospitality, property, customer service and professional services.

Example workflow

01Call begins
02Explain automated assistance
03Understand the request
04Check approved information
05Resolve or transfer
06Save a summary

Business benefits

Improve routine call handling and reduce repeated transcription while keeping human escalation available. Voice use and recording are scoped to applicable consent requirements.

Integration possibilities

Connect supported telephony providers, CRM records, calendars, help desks and speech services after checking provider and language compatibility.

Discuss this service

05 / AI sales & marketing automation

05 / CAPABILITY

AI sales & marketing automation

A connected path from first enquiry to qualified opportunity and relevant follow-up.

Leads arrive in different channels, follow-ups are inconsistent and sales teams cannot easily see where opportunities stall.

Explore deliverables & applications

What we can deliver

Lead capture
Lead qualification
Lead scoring
CRM automation
Follow-up automation
Personalized outreach
Email sequences
Campaign automation
Customer segmentation
Marketing content generation
Sales pipeline automation
Sales reporting

Typical applications

Capture an enquiry, ask agreed qualification questions, assign the lead, prepare an approved follow-up and summarise pipeline activity.

Useful for

Real estate, retail, hospitality and business-to-business services.

Example workflow

01Capture enquiry
02Qualify against criteria
03Update CRM
04Assign next action
05Run approved follow-up
06Report progress

Business benefits

Create a clearer pipeline and more timely, relevant communication. Scoring supports staff decisions; it does not guarantee a sale.

Integration possibilities

Design around website forms, CRM, approved email platforms, campaign tools, calendars and reporting systems.

Discuss this service

06 / Knowledge & document AI

06 / CAPABILITY

Knowledge & document AI

Find and use information across company documents with context and source references.

Policies, contracts and operational knowledge are scattered across folders, making research slow and answers inconsistent.

Explore deliverables & applications

What we can deliver

Company knowledge assistants
Internal document search
Document summarization
Contract information extraction
Proposal generation
Report generation
Invoice/document processing
Policy assistants
SOP assistants
Knowledge-base automation

Typical applications

Search approved policies, extract selected contract dates, prepare a draft proposal or summarise an invoice for a reviewer.

Useful for

Financial services, professional services, NGOs, education and administration.

Example workflow

01Add approved documents
02Extract and organise
03Retrieve relevant passages
04Draft with sources
05Human review
06Publish approved output

Business benefits

Make knowledge easier to find and reduce first-draft effort. Permissions and source context help reviewers verify the result.

Integration possibilities

Document stores, databases, intranets and business tools can be connected with access rules and an agreed update process.

Discuss this service

Financial analyst reviewing business information

07 / AI data & analytics

07 / CAPABILITY

AI data & analytics

Turn operational data into readable dashboards, summaries and decision support.

Teams have data but spend too much time preparing spreadsheets or interpreting disconnected reports.

Explore deliverables & applications

What we can deliver

Intelligent dashboards
Automated reporting
Natural-language data queries
Business intelligence
Trend detection
Classification
Forecasting where appropriate
Anomaly detection
AI-assisted decision support

Typical applications

Summarise sales activity, flag unusual equipment readings or let an authorised manager ask a question about an approved dataset.

Useful for

Finance, manufacturing, logistics, retail and NGO programmes.

Example workflow

01Collect permitted data
02Check quality
03Analyse patterns
04Explain findings
05Review exceptions
06Share a report

Business benefits

Make information easier to interpret and recurring reporting easier to maintain. Forecasts are evaluated against available data and are not guaranteed predictions.

Integration possibilities

Connect reporting tools, databases, spreadsheets, CRM, ERP and IoT feeds where the data quality and permissions support the use case.

Discuss this service

08 / AI integration & custom solutions

08 / CAPABILITY

AI integration & custom solutions

Custom software and integrations that make AI useful inside existing operations.

Separate tools create new work when they cannot share information or fit a team’s established process.

Explore deliverables & applications

What we can deliver

LLM integrations
API integrations
Business-system integrations
AI-enabled web applications
AI-enabled internal tools
Custom automation architecture
Database integration
Cloud AI implementation
AI proof-of-concept development

Typical applications

Start with a contained proof of concept, connect a selected workflow and evaluate it with real acceptance criteria before wider deployment.

Useful for

Cross-industry teams with a defined process, suitable data and an accountable business owner.

Example workflow

01Discover requirements
02Map systems and permissions
03Build a proof of concept
04Evaluate
05Integrate and deploy
06Monitor and improve

Business benefits

Test feasibility before committing to scale, and keep architecture, costs, ownership and handover understandable.

Integration possibilities

We can design around supported LLM providers, cloud platforms, databases and approved business APIs rather than assuming every system is compatible.

Discuss this service

09 / AI visual generation

09 / CAPABILITY

AI visual generation

Original visual concepts and production assets shaped by creative direction.

Campaigns and product ideas need consistent imagery, but traditional production can be difficult to coordinate for every format and concept.

Explore deliverables & applications

What we can deliver

AI-generated campaign imagery
Concept art
Product visualization
Architectural visualization
Marketing visuals
Social-media graphics
Character creation
Storyboards
Advertising creatives
Image enhancement
Background generation
Mockups
Corporate imagery
Educational visuals

AI-generated campaign imagery

Abstract navy and magenta sculptural ribbon — Concept art

E-commerce warehouse and product fulfilment — Product visualization

Modern property exterior — Architectural visualization

Marketing visuals

Social-media graphics

Illustrative video editing workspace — Storyboards

Advertising creatives

Audio and visual production desk with microphone, headphones and digital artwork — Image enhancement

Mockups

Learners in a classroom — Educational visuals

Typical applications

Develop campaign concepts, visualise a proposed space or create a product scene, then refine composition, consistency and delivery formats.

Useful for

Retail, real estate, education, hospitality and marketing teams.

Example workflow

01Agree brief and references
02Develop concepts
03Generate and refine
04Review accuracy and rights
05Adapt formats
06Deliver selected assets

Business benefits

Explore ideas quickly and create coordinated assets. Product accuracy, people’s likenesses and brand suitability remain part of the review.

Integration possibilities

Assets can be prepared for websites, advertising, social publishing, presentations and wider design or video workflows.

Discuss this service

10 / AI video generation

10 / CAPABILITY

AI video generation

AI-assisted video production from story and script through editing and localisation.

Organisations need video in many formats and languages but may not have footage, presenters or production resources for every message.

Explore deliverables & applications

What we can deliver

AI promotional videos
Product videos
Explainer videos
Corporate videos
Training videos
Educational videos
Social media video
Digital presenters
Avatar videos
Animated graphics
Story-driven AI video
Video localization
Video translation
Subtitling
Short-form content
Concept videos

Typical applications

Turn a product brief into a storyboard, build visuals and narration, edit a clear sequence and deliver platform-specific cuts with captions.

Useful for

Education, retail, professional services, NGOs and corporate communications.

Example workflow

01Script
02Storyboard
03Create approved visuals and voice
04Edit and review
05Localise and caption
06Export formats

Business benefits

Make complex messages easier to explain and reuse content across channels. Presenter likenesses and factual claims are approved before release.

Integration possibilities

Combine approved brand assets, generated scenes, licensed footage, editing software, audio production and publishing specifications.

Discuss this service

11 / AI audio & voice production

11 / CAPABILITY

AI audio & voice production

Clear spoken content and refined audio for brands, learning and communication.

Training, campaigns and telephone systems need consistent audio that is understandable, well paced and suitable for each audience.

Explore deliverables & applications

What we can deliver

Professional AI narration
Voiceovers
Multilingual narration
Audio localization
Podcast production assistance
Audio cleanup
Speech enhancement
Text-to-speech production
Corporate narration
Training-course narration
Advertising voiceovers
IVR/telephone voice content
Sound design where appropriate

Typical applications

Prepare a script, select a licensed voice, review pronunciation and pacing, clean the sound and produce versions for the required language and channel.

Useful for

Education, hospitality, NGOs, customer service and marketing teams.

Example workflow

01Approve script
02Choose authorised voice
03Produce narration
04Review pronunciation
05Edit and mix
06Deliver audio

Business benefits

Create a consistent sound and make content accessible in different formats. We use authorised voices and do not offer unauthorised imitation of identifiable people.

Integration possibilities

Audio can be delivered for videos, learning platforms, podcasts, telephone menus, websites and supported voice-agent systems.

Discuss this service

Concept of a connected building and sensor controls

12 / Smart IoT systems

12 / CAPABILITY

Smart IoT systems

Connected sensors and controls that make buildings and equipment easier to understand and manage.

Facility teams often discover a problem only after someone notices discomfort, wasted energy or an equipment fault.

Explore deliverables & applications

What we can deliver

Smart offices
Smart rooms
Building automation
Intelligent lighting
Environmental monitoring
Energy management
Sensors
Connected devices
Occupancy monitoring
Smart facility controls
IoT dashboards
Automated alerts
Integrated building systems

Typical applications

Monitor room conditions, adjust lighting using approved rules, flag abnormal power readings and give managers a record of events.

Useful for

Hospitality, manufacturing, property management, healthcare facilities and offices.

Example workflow

01Sensor detects condition
02System checks event
03AI adds context within rules
04Approved control responds
05Manager notified
06Event recorded

Business benefits

Improve visibility and response coordination. Safety-critical controls keep deterministic rules and suitable human oversight; AI does not replace engineered safety systems.

Integration possibilities

Subject to compatibility, connect building controls, sensor gateways, dashboards, networking, access control and equipment APIs.

Discuss this service

AI BY INDUSTRY

Your industry.
Practical applications.

Start with a specific business problem. These are examples of solutions we can design, not claims of completed client projects.

Financial services

Customer questions, document checks and internal reporting create repeated administrative work.

Xencei can design assistants that organise information and route work to authorised reviewers.

Customer support automation
Document processing and KYC workflow assistance
Report generation
Knowledge assistants
Service enquiries
Internal workflow automation

KYC assistance supports document handling and human review; it does not make autonomous eligibility decisions.

Discuss your industry

Healthcare

Appointment administration and repeated enquiries put pressure on reception and support teams.

Connect scheduling and approved service information so staff can focus on patient-facing work.

Appointment automation
Patient enquiry assistants
Administrative automation
Document handling
Internal knowledge systems
Staff scheduling support

These applications support administration and information access, not diagnosis or clinical decision-making.

Discuss your industry

Education

Teachers and administrators spend time recreating content and answering routine questions.

Build reviewed learning resources and assistants grounded in approved school or training information.

Learning-content creation
Student support and administration
Teacher assistants
Training content and educational videos
AI literacy solutions
Knowledge assistants

Educators review content for accuracy, curriculum fit and learner suitability before use.

Discuss your industry

Retail & e-commerce

Repeated order questions and constant content demands compete with day-to-day trading.

Connect customer information, product content and operational alerts into useful workflows.

Customer service and order enquiries
Product descriptions
Customer engagement
Inventory alerts
Personalized marketing
Visual content generation

A stock alert can route an exception to staff; purchasing and customer promises remain within agreed rules.

Discuss your industry

Hotel reception and guest service setting

Hospitality

Guest questions arrive across channels while staff coordinate reservations and room requests.

Design enquiry assistants, reservation handoffs and connected room workflows using approved property information.

Guest enquiry automation
Reservation assistance
Digital concierge
Feedback automation
Marketing content
Smart-room integration

A guest enquiry can become a structured service request, with availability confirmed through a connected system or staff.

Discuss your industry

Real estate & property

Agents spend time qualifying enquiries and arranging viewings while property teams manage scattered requests.

Connect lead handling with appointment workflows, visual content and building information.

Lead qualification and property enquiries
Virtual content and visualization
Viewing appointments
Property-management workflows
Smart-building systems

Concept visualisations are identified as proposals; availability and property claims require approval.

Discuss your industry

Logistics & transport

Updates, dispatch enquiries and documents pass between customers, drivers and operations teams.

Bring approved operational information into notification and document workflows.

Customer notifications
Workflow automation
Dispatch information
Document processing
Reporting
Fleet information assistants

A status event can trigger an approved customer update and record an exception for the dispatcher.

Discuss your industry

Professional services

Research, onboarding and first drafts take time away from specialist client work.

Create knowledge assistants and document workflows that prepare material for professional review.

Research and document analysis
Proposal drafting
Client onboarding
Meeting summaries
Knowledge assistants
Administrative automation

Drafts and extracted information remain subject to the responsible professional’s judgement.

Discuss your industry

Field worker collecting programme information

NGOs & development organisations

Programme information is spread across field reports, documents and different languages.

Organise approved field data and support reporting, knowledge access and training production.

Reporting
Field-data processing
Knowledge management
Document summarization
Training and multilingual content
Administrative automation

Keep source context, participant privacy and programme review requirements part of the workflow.

Discuss your industry

Manufacturing

Equipment events, maintenance information and inventory processes are hard to coordinate when systems are disconnected.

Combine monitoring and operational information with alerts and reviewed reports.

Workflow automation
IoT monitoring and equipment alerts
Reporting
Quality-process support
Maintenance information
Inventory processes

Monitoring can flag unusual readings for investigation; it does not replace engineered protection or safety procedures.

Discuss your industry

thinking about you

Let’s build something
intelligent.

Tell us what you want to improve, create or connect.

Talk to Xencei

Intelligence.Put to work.

AI business automation

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI agents

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

Conversational AI

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI voice & telephone automation

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI sales & marketing automation

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

Knowledge & document AI

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI data & analytics

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI integration & custom solutions

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI visual generation

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI video generation

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

AI audio & voice production

What we can deliver

Typical applications

Useful for

Example workflow

Business benefits

Integration possibilities

Smart IoT systems

What we can deliver

Intelligence.
Put to work.

Your industry.
Practical applications.

Let’s build something
intelligent.